- Who we are
Profile
Organization
- Press
Press Releases
Press Office
- Business & Sales
Program
DW Transtel
Hotels
Contact
- Service & Help
myDW
If you have difficulties receiving DW via cable over a longer period of time, this is most probably caused by the cable provider and not by DW satellite transmission quality. Please contact your cable provider so they can make the necessary technical changes to improve reception quality.
Please also inform us which cable provider you have and how long you have been experiencing these reception problems.
Your question is not yet answered? We are happy to help:
DEUTSCHE WELLE
Customer Service
53110 Bonn
P +49.228.429-4000
F +49.228.429-154000
Do you want to find out more about who we are? Are you looking for press releases or do you want to work for Deutsche Welle?
Do you have questions about using DW's mobile services? We have answers.
Need help with radio reception? You are in the right place.
Information about DW's online services and help with issues related to our website.
